About the hotel - Istanbul Palace Hotel, Urgench
Immerse yourself in the atmosphere of exquisite comfort and true hospitality. Our hotel is an ideal place for both sophisticated travelers and business people who appreciate impeccable service and attention to detail.
Why choose us:
Premium location: We are located in the heart of the city, within walking distance of the main attractions and business centers.
Exceptional comfort: Elegant rooms with panoramic views, premium orthopedic mattresses and modern facilities.
Gastronomic pleasure: Signature cuisine from the chef in our restaurant and an exquisite drink list in the cozy lobby bar.
Everything for your relaxation: A modern SPA complex, a fitness center and 24/7 24-hour guest support.
Terms of stay
We do our best to make your stay at Istanbul Palace Hotel as comfortable and carefree as possible. Please read the basic rules of accommodation in our hotel.
| Check-in | 14:00 |
| Check-out | 12:00 |
| Booking cancellation |
A paid cancellation is possible 24 hours before the scheduled check-in time (before 14:00 on the previous day). In case of late cancellation or no-show, the hotel reserves the right to withhold a fine in the amount of the cost of the first night's stay. |
Cancellation policy
Booking guarantee: To confirm the booking, you must provide contact information. The hotel reserves the right to pre-authorize a bank card prior to your arrival.
Documents upon check—in: Check-in of citizens is carried out strictly upon presentation of a passport (for foreign citizens - passport, visa and migration card, if necessary).
Early check-in and late check-out: Available subject to availability and charged separately (according to hotel rates).
Placement of children: Children under 5 years old stay free of charge without providing a separate bed.
Payment methods: We accept cash, terminal cards, and non-cash payments for legal entities.